KCBXnet Contact Information:
For customer support questions related to internet service or web hosting, call:
1-800-457-2065 - Staffed 24 hours/day, 7 days/week!
For all other matters, i.e., training center and computer classes, call: (805) 781-2580.
To find us...
Vachell Lane veers off of South Higuera just south of Suburban Road. We're in a business complex visible from South Higuera, but located on Vachell Lane. As you're traveling on South Higuera, we're just south of Food4Less. We share a building with our partner agency, Public Radio KCBX FM90 so look for the KCBX/KCBXnet sign!
Mailing Address:
KCBXnet
4100 Vachell Lane
San Luis Obispo, CA 93401
KCBXnet Internet Service Payments:
Mail to:
KCBXnet
301 NE 6th St
Grants Pass, OR 97526
KCBXnet Internet Customer & Technical Support
Email: support@kcbx.net for questions concerning:
- Your account status or payment
- Technical Assistance/Customer Service
- KCBXnet System problems
- Questions about KCBXnet web pages
Voice Assistance - 1-800-457-2065 - Staffed 24 hours/day, 7 days/week!
Mentors
KCBXnet has a group of volunteer mentors who assist users whose needs may exceed the services provided by our Customer Service staff. To request a mentor, contact KCBXnet Subscriber Service (support@kcbx.net). Customer Service will forward your request to our Mentor Coordinator.
KCBXnet Users' Group
The KCBXnet Users' Group is an interest group of KCBXnet subscribers and their guests who are interested in learning more about online communication and/or helping others to learn about the same.
The Users Group meets the third Saturday of the month from 10:00-noon in the KCBXnet Training Center.
For more information, send an e-mail message to info@kcbx.net or call the KCBXnet during regular business hours.