Emailed to me from another humor list (Cascade Express E-zine)
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A client called to report an accident and ask if her insurance rates would go up.
"Our underwriting department determines that", I replied. Then I asked for her license number. Verifying her information, I said, "NMF? Is that 'N' as in Nancy, 'M' as in Mary, and 'F' as in Frank?"
"Well... yes," she said. "But could you please tell your underwriters that it's also 'N' as in Not, 'M' as in My, and 'F' as in fault?"